The North Pole Experience

Step back in time as you enter the North Pole Departures Lounge and collect your tickets. Get ready for the starting point of your Festive Experience.

 

Meet Chuggings, the Elf-train conductor, and Hopper, the best bellboy known to Elfkind, who have arrived to guide you as you're magically whisked away to the heart of the North Pole Town Square.

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*Please note- While there’s no train ride on your journey, you’ll be magically transported to the North Pole by the incredible power of elf magic!

Get ready for a day of endless fun!

 

After your magical visit with Father Christmas, the adventure continues!

Lace up your skates and glide across our glistening skating rink!

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Browse our Festive selection of shops and restaurants.

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Take a trip to Mr Toasty's Marshmallows where you can enjoy toasting your own Marshmallows over the firepit!

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The possibilities are endless!

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As you arrive at the North Pole Town Square, bathed in the glow of twinkling stars and shimmering lights, you'll find yourself outside the majestic North Pole Town Hall.

Here, you'll be greeted by Ivor, the esteemed Mayor of the North Pole, who is eager to introduce you to the enchanting Princess Isadora.

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Together, they'll extend the warmest welcome and prepare you for the magical adventures that await during your visit to the North Pole.

Have you written your letter to Santa? The North Pole Post Office is bustling with festive cheer, and the Postmaster awaits!

 

Step inside his wondrous cabin and grab a special North Pole Postal Service Letter.

 

Pour your heart out, listing all your Christmas wishes in beautiful detail. Then, with a sprinkle of Christmas magic, pop your letter in the special post box, it's heading straight to the North Pole for Santa himself!

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Mrs. Claus has a warm welcome waiting in her cozy kitchen!

Can you smell that delicious gingerbread fresh from the oven? She baked them just for Father Christmas, but there's decorating to be done!

 

Roll up your sleeves and help Mrs. Claus and her merry elves make Father Christmas's favorite treats extra special.

If you do a great job, maybe she'll let you have a taste!

Embark on a magical journey through starting at the North Pole Control, wander down the glistening Winter Walkway! Keep your eyes peeled, little explorers, because nestled amongst the snow-covered trees, you'll discover...

​Father Christmas' Cozy Cabin!

 

Father Christmas himself awaits by the crackling fireplace, eager to hear all about your Christmas wishes. But first, he must check his trusty naughty and nice list...

 

Did you make the cut? If so, you're in luck! Father Christmas has a special reward for every good boy and girl on his list.

 

Head to the Toy Shop, overflowing with treasures to make your Christmas dreams come true!

Oh no! Disaster in the Elf Workshop! Patch and Coggs are in a flurry of snowflakes – the toys aren't ready for Father Christmas's Christmas Eve journey! Can you lend a helping hand? Put your Elfish skills to the test, and together we'll save the day! If you do a fantastic job, you may even earn a special reward – a cuddly bear!*

 

*collect a new teddy each year

Step into a winter wonderland and create memories your family will cherish forever!

 

The North Pole Experience is a unique Christmas experience filled with festive activities, heart-warming moments, and a sprinkle of North Pole magic.

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Don't miss out on this unforgettable day! Tickets are selling fast and spaces are limited – we believe in small groups, big memories. That's why we limit the number of visitors each day, ensuring a personal and magical experience for every family.

 

Book your tickets now and create Christmas memories that will last a lifetime.

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