EXPERIENCE
What to Expect
Your North Pole adventure starts here! Discover the complete itinerary for the ultimate Christmas Family Day Out. You'll step inside the magical world of the Elves, where you'll lend a hand in the bustling Toy Workshop, share warm moments with Mother Christmas in her storybook cabin, and uncover a world of surprises at every turn.
Your invitation is packed, sealed and sent directly from the North Pole
Father Christmas has sent personalised invitations to his very special guests to visit him in person in The North Pole! Look out for his letter in the post. It's just for you! This is optional and can be selected at checkout.
Book your ticket
Enter the North Pole Departures Lounge and collect your tickets
Leave the city behind at Liverpool Victoria Station. Step onto the platform where Conductor Chuggins awaits to whisk you away on the Snowtrail Express. This isn't just a train ride—it’s your portal to the top of the world.
Jump onboard
You've arrived!
From the moment you arrive at the North Pole you'll know you're in for a festive treat! You'll be greeted by Ivor, the esteemed Mayor of the North Pole as he introudces you to the enchanting Princess Isadora.
Meet Ivor & Princess Isadora
There's work to be done, and rewards to be had!
The clock is ticking in the Elf Workshop! Help Patch and Coggs finish the year’s most important toys. As a reward for your hard work, every child will help create their very own cuddly teddy bear to take home and keep forever.
Help Patch & Coggs!
Time for a rest!
Follow the scent of cinnamon to Mother Christmas’ Kitchen. Roll up your sleeves with Holly and Jolly to decorate a fresh batch of gingerbread men, then gather 'round as Mother Christmas shares her favourite festive stories by the fireside.
Decorate Your Gingerbread Man
It's time to explore!
The heart of the magic. Glide across the sparkling Ice Rink, toast marshmallows over the firepits, and visit the North Pole Post Office to send your letter straight to Santa’s desk. It’s a festive playground where memories are made at your own pace
Get Your Skates On
The moment you've been waiting for
The moment they’ll never forget. Walk the twinkling Winter Walkway to Father Christmas’ private cabin. Sit by the crackling fire for a personal visit as the Big Man himself checks his trusty Naughty and Nice list to see if your name is there.
Meet Father Christmas
Everything Included, Nothing Forgotten
We’ve bundled every magical moment into one single ticket so you can focus on what matters most. Whether it’s mastering the Elf Workshop or gliding across the ice, the North Pole is yours to explore without limits and without hidden extras.
Start Your AdventureMeet the residents of the North Pole
Meet all of the friends you'll disover during your journey to the North Pole!
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